We're Good To Go

Together with our conference venue, ICC Belfast, we’ve been awarded the ‘We’re Good To Go’ industry standard as well as the ‘Safe Travels’ stamp. These are the official UK marks to signal that a tourism and hospitality business has worked hard to follow Government and industry COVID-19 guidelines and has a process in place to maintain cleanliness and aid social distancing.


The We’re Good To Go scheme, has been recognised by the World Travel and Tourism Council (WTTC) as meeting its international global standardised health and hygiene protocols and for its role in supporting the recovery of the UK tourism sector. Organisations meeting this standard are also eligible for the global Safe Travels stamp, the protocols for which were designed with the World Health Organisation and the Centers for Disease Control and Prevention guidelines’ and developed alongside leading industry associations and international organisations.

In line with our aim of being world-class and creating an environment in which our people, their families and communities are safe, all risks and appropriate mitigation are considered when planning to attend live entertainment events at Waterfront Hall and Ulster Hall. Team members have been provided with thorough COVID-19 workplace training and together with their line manager, complete a quarterly checklist to ensure support is provided or adjustments are made to enable them to continue to carry out their role effectively.

We pride ourselves on matching our organisational ambitions and vision with providers that are also driven to be world-class and operating in a post pandemic environment is no different. Mitie, the venue cleaning partner has introduced enhanced sanitisation to reduce the risk of COVID-19 transmission to ensure a safe and enjoyable experience for all visitors. Enhanced Mitie measures include:

  • A minimum twice daily clean of frequently touched surfaces such as door handles, toilets and lifts
  • Hand sanitising stations throughout the venue
  • Use of disposable cloths and highly effective chemical products including:
    • Selgeine: For all hard surfaces including floors.
    • Dettol: For all soft surfaces/fabric.
    • Shield Cleaner Disinfectant: Bathroom fittings to include toilet pans, seats and flush handles/plates, soap/paper dispensers and taps.