Ticketing & Events

I have purchased tickets for an event through a secondary ticketing agent. Will my tickets be accepted?

Is there a dress code?

We do not have a formal dress code policy. If an event has a requirement, this will be advised at the time of booking and made known on the individual event page.

What time should I arrive at?

We recommend arriving 30-60 minutes before the start time to give you plenty of time to relax before the show and enjoy your evening. If you are attending a concert, we advise allowing additional time as security procedures may be stricter and take a longer time.

What time does the event start and end at?

All running times will be updated on the event page when they become available. Please note that due to the nature of live entertainment, running times may vary but we will always be as accurate as possible.

What do I do if I am late?

In some cases, we may have to ask you to wait for a suitable break in the performance before we can allow you to take your seats. Occasionally this can mean waiting until the interval, if there is one.